Frequently Asked Questions
Yes, we recommend you put them on the top shelf and wash it on a low-temperature cycle.
You should wash your dog's food bowl after every meal. You can wash their water bowl less frequently, but you will need to completely empty, sanitize and refill it at least once per week. Water bowls tend to collect a slimy build-up called biofilm, which allows harmful bacteria to take over and this can be harful over time.
Yes, there are many different types of dog wipes available, each with their own specific use and benefits. Some wipes are designed for general cleaning and freshening, while others are formulated for specific skin and coat types, such as those for sensitive skin or thick coats. There are also wipes that are specifically designed for cleaning ears, paws, and other areas of your dog's body
The size of the cat bowl should be proportionate to your cat's size and appetite. A small bowl may be suitable for a kitten or a small cat, while a larger bowl may be needed for a larger cat or a cat with a bigger appetite. It's important to choose a bowl that can hold enough food and water to meet your cat's daily needs.
Cat bowls should be cleaned daily to prevent the buildup of bacteria and germs. Wash the bowl with hot, soapy water and rinse thoroughly before refilling it with food or water. Some cat bowls can also be washed in the dishwasher, but ceramic and wooden bowls should be washed by hand.
Yes, you can use the same bowl for food and water, but it's important to clean it thoroughly between uses. Some cats prefer separate bowls for food and water, while others don't mind drinking from the same bowl. It's important to provide fresh water for your cat at all times, and to refill the bowl frequently.
To introduce a new cat bowl to your cat, place the bowl in a familiar location and fill it with a small amount of food or water. Encourage your cat to approach the bowl and explore it on its own terms. Offer praise and treats for positive behavior. If your cat is hesitant or doesn't use the bowl, try placing some of its old food or water in the new bowl to make it more familiar.
As kittens, cats thrive on their mother’s milk. But as they grow and are weaned from their mother, can cats continue to drink milk? Unfortunately, only some adult cats can drink milk without digestive upsets and other problems.
Water. Yes, cats need lots of water daily for their health. Unfortunately, cats are known for being poor water drinkers and this can increase their risks for developing kidney problems. While milk contains a considerable amount of water, its other components are not healthy for cats. One way to help your cat’s water intake is to feed canned pet food. This will come in handy if your cat is less keen on drinking enough water each day.
Some popular types of cat toys include wand toys, interactive toys, plush toys, and puzzle toys. Each type of toy offers different benefits and can help to engage your cat's natural instincts to hunt, play, and explore.
Yes, playing with toys can help to keep your cat healthy by providing exercise and mental stimulation. Regular playtime can help to prevent obesity, reduce stress, and improve overall well-being.
It's a good idea to regularly inspect your cat's toys and replace any that are worn, torn, or broken. This will help to prevent your cat from accidentally ingesting any small pieces and ensure that they continue to enjoy safe and fun playtime.
While many toys are designed for independent play, it's always a good idea to supervise your cat while they are playing with toys to ensure their safety. Some toys may have small pieces that can be choking hazards, or your cat may accidentally ingest parts of the toy. Additionally, interactive playtime with you can provide valuable bonding time with your cat.
Cat wipes are pre-moistened cloths or towelettes designed for cleaning and grooming cats. They are often used to remove dirt, dust, and odor from a cat's fur, as well as to clean sensitive areas such as the face, ears, and paws.
Happy Town Pets sells a variety of cat wipes, including unscented wipes, scented wipes, hypoallergenic wipes, and waterless shampoo wipes. They also offer wipes for specific needs, such as ear wipes, eye wipes, and dental wipes.
Yes, cat wipes are generally safe for cats to use. However, it's important to choose wipes that are specifically designed for cats and do not contain any harmful chemicals or ingredients. Always read the label and follow the instructions carefully.
The frequency of using cat wipes depends on the individual cat and its grooming needs. Some cats may need to be wiped daily, while others may only require occasional wiping. It's important to monitor your cat's coat and skin condition and adjust the frequency of wiping accordingly.
No, cat wipes cannot replace regular bathing. While they can help to remove dirt and odor from a cat's coat, they are not as effective as a full bath in removing excess oils, dead skin cells, and parasites. Regular bathing is still necessary for maintaining a cat's overall hygiene.
Cat wipes should be stored in a cool, dry place and kept in their original packaging or a sealed container. Avoid exposing them to direct sunlight or heat, as this can dry out the wipes or cause them to lose their moisture.
No, it's not recommended to use human wipes on cats, as they may contain ingredients that are harmful or irritating to cats. Always use wipes that are specifically designed for cats and labeled as safe for use on pets.
To use cat wipes, simply remove a wipe from the packaging and gently wipe your cat's coat or the targeted area, such as the face or paws. Be careful around sensitive areas such as the eyes, ears, and nose, and use a fresh wipe for each area to avoid spreading bacteria. Discard used wipes in a trash can, not in the toilet.
Cats love catnip. And it's perfectly safe - there's nothing in it that can harm your cat. If by some chance your cat was to eat a large amount of catnip, it could cause a mild tummy upset, but that's not likely to happen.
Researchers suspect that catnip targets feline "happy" receptors in the brain. When eaten, however, it tends to have the opposite effect and your cat mellows out. Most cats react to catnip by rolling, flipping, rubbing, and eventually zoning out. They may meow or growl at the same time.
Catnip produces a sedative effect when cats eat it, and some will happily take a nap after eating a small portion of the herb. The calming effect is especially helpful for cats with anxiety problems and ones that have recently moved to a new home
The effects of catnip on felines happen almost instantly as it doesn't take much to stimulate their senses. The changes in their behavior usually last for around 10 minutes and then the catnip's effects will gradually wear off. After this, your cat will become temporarily immune to the influence of this plant.
Catnip is a herb from the mint family that produces a chemical called nepetalactone, which can have a stimulating and relaxing effect on cats when they inhale it or consume it. Not all cats are affected by catnip, but those that are may exhibit behaviors such as rubbing, rolling, licking, and even vocalizing.
It's best to start with a small amount of catnip and see how your cat reacts. For loose catnip products, you can sprinkle a small pinch on a toy or scratcher and observe your cat's behavior. If your cat seems to enjoy the catnip, you can gradually increase the amount over time, but don't overdo it.
The effects of catnip can vary depending on the individual cat and the amount consumed or inhaled. Generally, the effects last for 5-15 minutes, but some cats may become more relaxed or sleepy for up to an hour after exposure to catnip.
While some kittens may be responsive to catnip, it's generally recommended to wait until they are at least 6 months old before exposing them to it. Younger kittens may not have fully developed the ability to respond to catnip or may be more sensitive to its effects. It's always best to consult with your veterinarian before giving catnip to kittens.
Yes, of course. Our Warehouse is available for entry 24/7 for pickups. Do make sure you have the proof of purchase and appointment confirmation with you.
Address is 38 Ang Mo Kio, Lobby A #03-03, Singapore 569511
Our courier driver will attempt to reach you at the contact number that you've submitted. If no one is present or contactable for further instructions, your package will be left at the riser, door, gate or security. If other arrangements are preferred, you should leave us a note before your package is dispatched.
Dental care is important for dogs because it helps to prevent dental problems such as plaque, tartar, and gum disease. Dental problems can cause pain and discomfort for your dog, and if left untreated, can lead to more serious health issues.
Ideally, you should brush your dog's teeth daily to help prevent dental problems. However, if your dog is not used to having their teeth brushed, you can start with once or twice a week and gradually work up to daily brushing.
You should always use toothpaste that is specifically designed for dogs. Human toothpaste can be harmful to dogs because it contains ingredients such as fluoride, which can be toxic to dogs if swallowed.
While dental products can help to prevent dental problems in dogs, they cannot cure existing problems such as gum disease. If your dog is experiencing dental problems, it's important to consult with your veterinarian for proper diagnosis and treatment.
We only range natural material for our dog collars & leashes. Being natural material, they breathe and also dont rub against the dogs or cats.
Our natural collars are made from Hemp, Cotton or leather.
Yes, it is. Dog collars are not dangerous in any way if you attach them correctly. Just make sure that it's not too tight or loose, and your dog will be just fine. You should take it off only if your dog starts losing hair and coat around the neck.
Always supervise when on a collar in case it gets caught on something,
A "quick release" collar is a dog collar with a buckle, that pops open when the sides of the buckle are pressed. The buckle on this type of collar is often referred to as a "side-release" or "snap on" dog collar. A quick release collar is the ideal choice for those that want a perfect fit, unlike the irregular fit of a traditional buckle collar. A quick release dog collar is also lightweight and comfortable for your dog.
That's a tough one to answer because every dog is different - however it all boils down to three factors: breed, lifestyle and behavior. These factors will determine what type of collar will work best for your dog.
The most accurate way of getting the proper fit for your dogs collar is to measure his/her neck with a soft measuring tape. Another way is to use a strip of paper, and mark the length with a pen/pencil, and then lay the marked paper against a straight rule or ruler. Always remember to add 2 inches to accommodate for hair growth, weight changes, etc.
If your dog is a puppy, add several more inches for growth. You will still likely need an "adult" collar when your pup reaches 4-6 months or so. The larger the breed, the sooner you will need a larger collar for your growing pup!
Check the product page for more details on sizing guides.
Yes, your lucky dog will be grateful if you switch when you can. We recommend switching over the course of a few days and phasing them onto any new food.
Our recipes are super digestible and transition period minimises the chance of any stomach upsets as they adjust to a new nutritious diet.
Yes, you can. You don’t need to as our healthy kibble is bursting with nutrients and flavour, however, if your dog prefers a mix then our biscuits mix well. You can always try mixing a little water with our biscuits to make a meaty gravy.
All of our ingredients are healthy and natural. Our food doesn’t come with a human grade certification so we do not recommend it for humans. That’s not to say that some of the team haven’t given it a taste test.
When stored in a cool, dry place and the bag is resealed, our dry food stays fresh for roughly 4 weeks once opened. As we use fresh ingredients, food does need to be stored correctly.
To make sure it stays fresh, Dog Food should be stored in a cool and dry place. We recommend storing it in an airtight container or resealing the bag between meals, to lock in all those lovely flavours and smells.
The amount of food that your dog needs will vary according to their age, size and activity level.
It is important to feed them a suitable amount of food daily so they get the right amount of energy and nutrients he needs while maintaining a healthy weight.
Each brand of dog food has a recomendation for the weight of the dog. These are a great starting guide.
Meat meal is a common component in pet food; most of the time, pet owners need help understanding the food. Every pet owner has a different understanding concerning meat meal, from it being an unwholesome filler substance to it being a rich cause of nutrition for dogs and cats.
Dog wipes are pre-moistened cloths or towelettes that are specifically designed to clean and freshen up your dog's skin and coat. They are typically used to clean paws, ears, and other areas of your dog's body that may become dirty or smelly throughout the day.
While dog wipes are generally safe to use on most dogs, it's important to read the label and use them as directed. Some dogs may be sensitive to certain ingredients or fragrances, so it's a good idea to test a small area of your dog's skin before using wipes all over their body.
While dog wipes can help to freshen up your dog's coat between baths, they should not replace regular bathing. Bathing is important for removing dirt, debris, and bacteria from your dog's skin and coat, and can help to prevent skin irritation and infection.
The frequency of using dog wipes depends on your dog's activity level, coat type, and overall cleanliness. Some dogs may only need to be wiped down occasionally, while others may require more frequent cleaning. As a general rule, it's a good idea to use wipes as needed to keep your dog clean and fresh.
The best toys for your dogs are the ones that are made from natural products like Hemp, Bamboo, Rubber or cotton etc. to ensure they dont harm your dog and also not a choking hazard.
Toys should also be designed to allow for play, comfort and safety.
Some toys promote physical & mental stimulation, other toys help with socialising.
Also, there are toys that help in fostering good health, for instance, those designed for cleaning and strengthening the teeth.
We have a great range of Natural Rubber toys from Beco, Frogg & Kong. They are tough toys which promote interactivity and play time.
Our tough rubber toys are made from natural rubber, tapped from the trunk of rubber trees. Then blended mixed with rice husk, a by-product from rice farming.
Being natural rubber, they are not harmful to your dog.
Always supervise play time.
We recommend consulting a vet if your dog ingests any part of any of our products (except the food).
Sadly not. Natural rubber has lots of amazing qualities, but buoyancy is not one.
Our toys are designed to be as strong as possible, sadly no toy is indestructible. We recommend supervising your pet when they are playing with any toys.
Yes, always replace your toy at the first sign of wearing or damage. Tears and other damage can affect the toys strength and durability, making it less safe for your pet.
If you're not sure, you can always give us a call at HTP. Some of our toys come with a guarantee, so you could get a free replacement.
We recommend consulting a vet if your dog ingests any part of any of our products (except our food, of course).
Our rope toys are made from hemp or a hemp/recycled cotton blend rope. Hemp is antibacterial and can help to clean your dog’s teeth.
We accept all major forms of payments like:
Credit Card - Visa, AMEX & Mastercard
Wallets - PayPal, Google & Apple Pay
Installments - Hoolah, Splitit & Atome
Yes. And most dogs love it! Peanut butter is packed with protein and contains healthy fats, niacin, vitamin B, and vitamin E, all of which contribute to your dog’s overall health.
Added ingredients can cause unwanted side effects, so be sure to read your peanut butter label. Xylitol, a sugar substitute, is toxic to dogs. This is a particularly tricky ingredient because xylitol can show up in peanut butter advertised as sugar-free. As a sugar alcohol, xylitol can lead to a big drop in blood sugar levels (also known as xylitol poisoning), which can be life-threatening, causing seizures, liver failure, and worse.
So, if peanut butter is only safe for our dogs in small amounts, how much is the right amount for our dogs to have? It will depend on the size of your dog. But, ideally, treats should make up no more than 10% of your dog’s diet. And, even then, peanut butter shouldn’t be the only treat that you offer.
You can indeed, so long as it is a well managed compost bin that is used to feed non-edible plants. You just need to make sure that your compost heap reaches high enough temperatures to stop the bacteria in your dog's poop.
A poop bag holder is a convenient way to carry your dog's waste bags when you are out on a walk. It helps to keep the bags easily accessible and organized, and prevents you from having to carry the bags in your pocket or purse.
Poop bags and holders are essential tools for pet owners to clean up after their dogs when they go for walks. Poop bags are small bags that are designed to collect your dog's waste. Holders are devices that hold the poop bags, making it easier for you to carry them during your walks.
When buying poop bags and holders, you should look for high-quality materials that are durable and resistant to tearing or leaking. The bags should be large enough to hold your dog's waste and be easy to tie securely. The holder should be easy to attach to your leash or belt and have a secure closure to prevent the bags from falling out.
Many poop bags and holders are designed to be environmentally friendly, using biodegradable materials that break down quickly and do not harm the environment. Look for products that are labeled as eco-friendly or biodegradable.
Happy Town Pets only carries eco-freiendly poop bags.
No, poop bags are designed for one-time use only and should be disposed of properly after each use. Reusing bags can spread bacteria and germs, creating a health hazard for you and your pet.
100% Money Back Guarantee
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Salmon oil for pets is a dietary supplement that contains Omega-3 fatty acids, which are essential for pets' overall health and wellbeing. It is made from salmon fish and is available in liquid or capsule form.
Salmon oil has numerous benefits for pets, including promoting healthy skin and coat, reducing inflammation, improving joint health, boosting the immune system, and supporting cardiovascular health.
es, both cats and dogs can benefit from consuming salmon oil. In fact, salmon oil is an excellent source of Omega-3 fatty acids for both cats and dogs.
Salmon oil can be added to your pet's food or given as a separate supplement. It is available in liquid or capsule form, and the dosage will depend on your pet's weight and health condition.
Yes, salmon oil is safe for pets when given in the recommended dosage. However, it is essential to consult with your veterinarian before giving any new supplements or making changes to your pet's diet.
Yes, studies have shown that Omega-3 fatty acids found in salmon oil can help improve cognitive function in pets, especially in aging dogs.
Yes, Happy Town Pets' salmon oil is of premium quality and is made from 100% pure salmon fish. Our salmon oil is free from additives and preservatives, making it safe and healthy for your pets.
We provide Free shipping on all orders over $35 or a flat fee of $4 for all other orders. We despatch all orders before 1pm same day and aim to have your order to you within 2 business days.
We do offer same day delivery for any order before 1pm (Monday to Saturday). To have same day, please add the same day shipping product to your order.
Same day shipping will cost $8.00
Yes, we have pickup available at our Warehouse:
38 Ang Mo Kio
Lobby A, 03-03
Use the intercom and dial 0303 to gain access.
If outside WH hours, the products are still available at the Warehouse unit door.
Access to the warehouse is available 24/7
While no dog chew is 100 percent safe, some are especially dangerous. Indigestible chews like hard plastic or nylon chews: As a rule, any chew that is indigestible has a high chance of causing a gastrointestinal blockage or indigestion at the very least.
At HTP, we only range all natural chews made from Single Ingredient and slowly dired.
How Often Should I Give My Dog A Chew? It's reasonable to allow your dog to chew daily depending on which long term-chew you are offering. If a long-term chew is high in calories, it's best to limit the frequency to only a few times a week
Whether you have a puppy, a senior, or a dog with dental problems, pig ears are long lasting, but easy to chew. Pig ears are also an excellent source of glucosamine and chondroitin, which can help relieve painful joint conditions such as osteoarthritis
With a slow-drying process to remove the moisture from the quality products we source, resulting in an amplified flavor profile irresistible to pets. This process is all-natural with no added chemicals or additives.
Yes, the subscription box arrives around the 5th of every month.
Yes, you can cancel after 3 months.
Payment will be deducted on the 5th of every month.
You willreceive your 1st Box within 3 days after ordering, after that each box will arrive around the 5th of each month.
Just as humans take nutritional supplements to keep them strong and healthy, pet supplements do the same for your pet. Food alone may not provide all the nutrients that your pet needs to stay well and live a long, happy life. By adding quality supplements to your pet’s foods, you provide your pet with the best and most healthy quality of life possible. Pet supplements can also treat certain medical conditions that you dog my experience.
When adding supplements to your pet’s diet, it is important to follow the advice of a veterinary or animal nutritionist. Pet supplements provide wonderful benefits to your pet, but too much could result in a nutritional imbalance. An experienced pet nutritionist or veterinarian will help you formulate a balanced diet accompanied by the ideal pet supplements.
While you and your pet may take a similar supplement, it is best to give your dog or cat a supplement designed for pet consumption. Human supplements may contain ingredients that are harmful to your pet or are difficult for them to absorb. Additionally, human supplement doses may be too large for your cat or dog. Supplements that are created specifically for pets are always the best choice for your cat or dog.
There are several reasons to add fish oil to your pet’s balanced diet. Fish oil can help keep your pet’s heart stay strong and healthy. It can also reduce inflammation in the skin that causes flakiness and itchiness, leaving your pet’s fur shiny and healthy. Fish oil is also known to boost your pet’s immune system and even help fight against cancer. For pets who have allergies and joint pain, fish oil can also help alleviate both.
Pet supplements come in various forms, including powder, liquid, treats, and pills. You can choose the best form that is the easiest to administer to your pet. Many pet owners prefer powder or liquid form because it can easily be added to the pet’s food. Treats are also a great option as well. If you choose to administer your pet supplement in a pill form, try hiding the pill in a food that your pet enjoys.
The easiest way to determine if a pet supplement is working is by noting beneficial results from the use. For example, if your pet has itchy, flaky skin that resolves after giving fish oil, then the supplement is likely working. You can also work with your pet nutritionist and veterinarian to monitor the effectiveness of some pet supplements through bloodwork.